Stacia’s Portfolio
Below, you can explore a selection of my strategic service design and customer experience management work.
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Important Note: Please use the same password provided to you to unlock each project page linked below.
​​Human Assistance Transformation
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​New Service for Mid-Market Customers​
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Current Employer
I began my journey at Mailchimp as a consultant before transitioning into a full-time role, where I’ve spent several years supporting a wide range of business units across the organization.
Former Employers
For nearly a decade, I worked at two leading management consulting firms, where I led a range of engagements - including B2B marketing campaign management, customer experience research facilitation, and journey mapping acceleration - for several multi-billion-dollar clients.